privacy

Data protection

With this data protection declaration, we would like to inform you about the type, scope and purpose of the processing of personal data (hereinafter also referred to as "data"). Personal data is all data that is personally related to you, e.g. B. name, address, e-mail address or your user behavior. The data protection declaration applies to all data processing operations carried out by us both within the scope of our core activity and for the online media provided by us.

Who is responsible for data processing in our company

Responsible for data processing is:

Meike Hönig
Am Blütenhang 7
78351 Bodman-Ludwigshafen
Germany
0049 (0) 1512 7013184
hoenig@bodensee-apartment.eu
https://www.bodensee-apartment.eu/datenschutz

Your rights under the GDPR

According to the GDPR, you are entitled to the rights listed below, which you can assert at any time with the person responsible named in Section 1 of this data protection declaration:

Right to information: You have the right to request information from us as to whether and which of your data we are processing.
Right to rectification: You have the right to request the correction of inaccurate data or the completion of incomplete data.
Right to Erasure: You have the right to request that your data be erased.
Right to restriction: In certain cases, you have the right to request that we only process your data to a limited extent.
Right to data portability: You have the right to request that we transmit your data to you or another person responsible in a structured, commonly used and machine-readable format.
Right to complain: You have the right to complain to a supervisory authority. The supervisory authority of your usual place of residence, your workplace or our company headquarters is responsible.

Right of withdrawal

You have the right to revoke your consent to data processing at any time.

Right to object

You have the right to object at any time to the processing of your data, which we base on our legitimate interest in accordance with Article 6 (1) (f) GDPR. If you make use of your right of objection, we ask you to explain the reasons. We will then no longer process your personal data unless we can prove to you that compelling reasons for data processing worthy of protection outweigh your interests and rights.

Regardless of the above, you have the right to object to the processing of your personal data for advertising and data analysis purposes at any time.

Please address your objection to the contact address of the person responsible given above.

When do we delete your data?

We delete your data when we no longer need them or when you tell us to. This means that - unless otherwise stated in the individual data protection notices of this data protection declaration - we will delete your data,

if the purpose of the data processing no longer applies and the legal basis specified in the individual data protection notices no longer exists, e.g.
after termination of the existing contractual or membership relationship between us (Art. 6 Para. 1 lit. a GDPR) or
after our legitimate interest in the further processing or storage of your data has ceased to exist (Article 6 (1) (f) GDPR),
if you make use of your right of withdrawal and no other legal basis for the processing within the meaning of Art. 6 Para. 1 lit. bf DSGVO applies,
if you make use of your right to object and there are no compelling reasons worthy of protection to prevent the deletion.

However, if we still have to keep (certain parts) of your data for other purposes, for example because of tax retention periods (usually 6 years for business correspondence or 10 years for accounting documents) or the assertion, exercise or defense of legal claims arising from contractual relationships (up to four years) or the data is needed to protect the rights of another natural or legal person, we will only delete (part of) your data after these periods have expired. However, until these periods expire, we limit the processing of this data to these purposes (fulfilment of storage obligations).

Cookies

Our website uses cookies. Cookies are small text files consisting of a series of numbers and letters that are filed and saved on the end device you are using. Cookies are primarily used to exchange information between the end device you are using and our website. This includes, among other things, the language settings on a website, the login status or the point at which a video was viewed.

Two types of cookies are used when you visit our website:

Temporary cookies (session cookies): These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. The session cookies are deleted when you log out or close your browser.
Permanent cookies: Permanent cookies remain stored even after the browser is closed. This allows our website to recognize your computer when you return to our website. Information on language settings or log-in information, for example, is stored in these cookies. In addition, your surfing behavior can be documented and saved with these cookies. This data can be used for statistical, marketing and personalization purposes.

In addition to the above classification, cookies can also be differentiated with regard to their purpose:

Necessary cookies: These are cookies that are absolutely necessary for the operation of our website, to save logins or shopping carts for the duration of your session or cookies that are set for security reasons.
Statistics, marketing and personalization cookies: These are cookies that are used for analysis or audience measurement purposes. Such “tracking” cookies can store information about search terms entered or the frequency of page views. In addition, the surfing behavior of an individual user (e.g. viewing certain content, using functions, etc.) can also be stored in a user profile. Such profiles are used to show users content that matches their potential interests. Insofar as we use services that store cookies on your end device for statistical, marketing and personalization purposes, we will inform you of this separately in the following sections of our data protection declaration or when obtaining your consent.

Affected data:

Usage data (e.g. access times, websites clicked on)
Communication data (e.g. information about the device used, IP address).

Affected persons: Users of our online offers

Purpose of processing: Playing our website, ensuring the operation of our website, improving our website, communication and marketing

Legal basis:
Legitimate interest, Art. 6 Para. 1 lit. f GDPR
If we do not obtain your consent to the setting of cookies, we base the processing of your data on our legitimate interest in improving the quality and user-friendliness of our website, in particular the content and functions. You have to object to the use of cookies set by us within the scope of our legitimate interest via the security settings of your browser. There you have the option of specifying whether you do not accept cookies from the outset or only accept them on request, or whether you want cookies to be deleted each time you close your browser. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

Web Hosting

We use a provider to maintain our Internet pages, on whose server our Internet pages are stored and made available for access on the Internet (hosting). The provider can process all the data transmitted via the browser you are using that arises when you use our website. This includes, in particular, your IP address, which the provider requires in order to be able to deliver our online offer to the browser you are using, as well as all entries made by you via our website. In addition, the provider we use

the date and time of access to our website
Time zone difference to Greenwich Mean Time (GMT)
Access Status (HTTP Status)
the amount of data transferred
the internet service provider of the accessing system
the type of browser you are using and its version
the operating system you are using
the website from which you may have accessed our website
the pages or subpages that you visit on our website.

raise. The aforementioned data is stored as log files on our provider's servers. This is necessary to ensure the stability and security of the operation of our website.

Affected data:

Content data (e.g. posts, photos, videos)
Usage data (e.g. access times, websites clicked on)
Communication data (e.g. information about the device used, IP address)

Affected persons: users of our website

Purpose of processing: Playing our website, ensuring the operation of our website

Legal basis: Legitimate interest, Article 6 (1) (f) GDPR

Web host(s) commissioned by us:

IONOS by 1&1

Service provider: 1&1 IONOS SE, Elgendorfer Str. 57, 56410 Montabaur
Website:https://www.ionos.de/websites/homepage-erstellen
Data protection:https://www.ionos.de/terms-gtc/terms-privacy

Contact

If you contact us via e-mail, social media, telephone, fax, post, our contact form or otherwise and provide us with personal data such as your name, telephone number or e-mail address or other information about yourself or make your request, we process this data to answer your request within the framework of the pre-contractual or contractual relationships existing between us.

Affected data:

Affected persons: interested parties, customers, business and contractual partners

Purpose of processing: communication and answering contact requests, office and organizational procedures

Legal basis: Performance of contract and pre-contractual inquiries, Article 6 (1) (b) GDPR, legitimate interest, Article 6 (1) (f) GDPR

Your comments or reviews

You have the option of commenting on our contributions, expressing your opinion or posting content in the designated areas of our website. Since we may be held liable for infringing content of your comment (insult, defamation, incitement to hatred, prohibited depiction of violence, etc.), we store your IP address for a period of 7 days in order to be able to determine your identity.

Legal basis: Art. 6 para. 1 lit. f DSGVO

Data concerned:

Inventory data (e.g. names, addresses)

Content data (e.g. posts, photos, videos)

Usage data (e.g. access times, web pages clicked on)

Communication data (e.g. information about the device used, IP address)

Purpose of processing: performance of contractual obligations, communication and processing of requests, obtaining feedback, security measures.

Translated with www.DeepL.com/Translator (free version)

Payment Service Provider

I n accordance with our legal obligations or because of our legitimate interests in efficient, secure and customer-oriented payment processing, persons who have concluded a contract or other legal relationship with us can use banks and credit institutions as well as other payment service providers to make payments. The payment service providers we offer process inventory data in this context, including name, address or bank details such as account/credit card number, passwords, TANs, verification numbers as well as information on the contract concluded and information on the recipient of the payment.

The data collected in this context is required in order for the payment service provider to be able to process the payment. Only the payment service provider commissioned by us collects and processes this personal information. At no time do we receive information about your account or credit card details. We are informed by our payment service provider whether or not our customers' payment has arrived. It is possible for our payment service providers to forward our customers' data to business information files in order to be able to check the identity and creditworthiness of the payer. In this respect, we refer to the data protection declaration and general terms and conditions (GTC) of our payment service providers.

The terms and conditions and data protection regulations of the respective payment service provider apply. You can find these notices on the affected service provider's website or in the transaction application. For further information and for the assertion of your rights regarding revocation and information, we refer to the provisions of the respective service provider.

Affected data:

Purpose of processing: Effective, secure and customer-oriented payment offers (service) and processing of payments in accordance with contractual agreements

Legal basis: Fulfillment of contract and fulfillment of pre-contractual inquiries, Article 6 (1) (b) GDPR, legitimate interests, Article 6 (1) (f) GDPR

Revocation options: You can revoke your consent to the use of personal data at any time by contacting the respective payment service provider. Despite revocation, the payment service provider may still be entitled to process, use and transmit the personal data that is absolutely necessary for contractual payment processing. With regard to the storage and timely deletion of personal data, we refer to the respective data protection regulations of the payment service provider.

We use the following payment service providers:

PayPal

Service provider: PayPal (Europe) S.à.rl et Cie., SCA, 22-24 Boulevard Royal, 2449 Luxembourg
Website:https://www.paypal.com/de/webapps/mpp/home
Data protection:https://www.paypal.com/de/webapps/mpp/ua/privacy-full#

Stripe

Service Provider: Stripe Inc., 510 Townsend Street, San Francisco, CA 94103, USA
Website:https://stripe.com/de
Data protection:https://stripe.com/de/privacy

Online Advertising

We use services to display internet advertising. Certain user data is collected via the services we use by means of a cookie or pixel. This includes in particular the information from which website you came to our website (so-called referrers), which pages of our website you accessed, how long you visited our pages and what interactions you carried out there. In addition, data is collected on the browser you are using, the computer system and the type of device. In addition, such a service can also be used to record demographic information, such as age or gender, as pseudonymous values. If you have consented to the collection of your location data, these can also be processed, depending on the provider. In order to collect and store this data, the respective service sets a cookie or a so-called counting pixel on the end device you are using, with which the IP address assigned to you is also collected. However, this is shortened using a so-called IP masking process, so that the IP address can no longer be assigned to your visit to our website. In principle, no clear data such as names or e-mail addresses are stored when using the respective service. This is only the case if you are a member of a social network that offers one of the services listed below and merges your profile with the aforementioned data.

The data is evaluated by the service we use in order to produce a report with statistical statements about the number of visitors generated by the advertising and the success of the advertising measure. The reports show, among other things, the total number of users who were forwarded to our website via our ads. In addition, the reports contain information about the end devices and browsers of the users, at which locations the users were located, at what times the advertisement was clicked. However, the reports do not contain any information that could be used to personally identify you as a user of our site.

We would like to point out that depending on the location of the service provider, the data collected via the service may be transferred and processed outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR is not observed and that your rights cannot be enforced or can only be enforced with difficulty.

Affected data:

Affected persons: Users of our online offers

Purpose of processing: reach measurement, success control of campaigns, remarketing as well as interest and behavioral marketing

Legal basis: If we have asked you for your consent before using the respective service, this is the legal basis, Article 6 (1) (a) GDPR. In addition, we use the respective service based on our legitimate interest in guiding visitor flows to our website, analyzing these visitor flows in order to be able to continuously improve the functions, offers and user experience, Article 6 Paragraph 1 lit. f GDPR .

We use the following service providers for online advertising:

Google Ads

Service Provider: Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA
Headquarters in Europe: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland
Website:https://ads.google.com/home/
Data protection:http://www.google.de/intl/de/policies/privacy

We send out a newsletter at regular intervals to inform our customers and business partners and interested parties about our offers and related news. You have the option of registering for our newsletter on our website and agreeing to receive the newsletter as part of the registration process. If you register for our newsletter, it is obligatory to provide your e-mail address. We store the e-mail address in order to be able to send you the newsletter. The provision of further data such as title or name is voluntary and is used to address you personally. As soon as a registration for our newsletter is made, you will receive a confirmation e-mail to the e-mail address provided during registration in the so-called double opt-in procedure. This e-mail contains a link. When you click on this link, you confirm that you would like to receive the newsletter. In this way, we ensure that your e-mail address has not been misused by a third party during registration. For the same reason, we store the date and time of registration as well as the IP address assigned to you during registration. We do not pass on the aforementioned data to third parties.

Evaluation of user behavior

If you have consented to this, we evaluate your user behavior when sending the newsletter. For this purpose, our newsletter contains tracking pixels and tracking links. This allows us to recognize whether and when you have opened the newsletter and whether and which links you have clicked on in the newsletter.

Purpose: We evaluate the newsletter as described above in order to be able to measure a statistical evaluation of the success or failure of our newsletter.

Legal basis: The legal basis for the processing of your data is Art. 6 para. 1 lit. a DSGVO.

Prevention: You can revoke your consent to receive the newsletter at any time using the options provided above.

Deletion: We will delete your data after revocation has taken place.

Data concerned:

Content data (e.g. posts, photos, videos).

Usage data (e.g. access times, web pages clicked on)

Communication data (e.g. information about the device used, IP address).

Data subjects: Users of our Internet presence

Purpose of processing: Playing out our Internet pages, ensuring the operation of our Internet pages

Legal basis: consent, Art. 6 para. 1 lit. a DSGVO, legitimate interest, Art. 6 para. 1 lit. f DSGVO.

Deletion: The deletion of the e-mail address takes place either if you have not clicked on the confirmation link 1 month after sending the confirmation e-mail in the double opt-in process or immediately after you have unsubscribed from our newsletter.

Revocation: You can revoke your consent to receive the newsletter at any time and unsubscribe from the newsletter. We offer the following options through which you can declare the revocation:

Click on the link provided in the newsletter for this purpose.

SendinBlue

Service provider: SendinBlue SAS, 55, rue d'Amsterdam, 75008 Paris, France.

Website: https://de.sendinblue.com/

Advertising by email, post or telephone

We process personal data for our advertising communication by e-mail, post or telephone. You can object to receiving our advertising measures at any time or revoke the previously given consent to receive our advertising communication at any time. In order to be able to prove in case of doubt that you gave your consent even after your objection or revocation, we can store your data for up to 4 years after your objection/revocation. We will no longer use your data for other purposes after your objection/revocation. If you want us to delete your data beforehand, we will do so after you have confirmed that you originally gave us your consent.

Affected data:

Affected persons: communication partners

Purpose of processing: Direct advertising measures (marketing) by e-mail, post or telephone

Legal basis: Consent, Article 6(1)(a) GDPR, legitimate interest, Article 6(1)(f) GDPR

Affiliate programs and affiliate links

We use affiliate links and/or other types of affiliate references on our website, for example in the form of search masks, widgets or discount codes. These links and references lead you to offers and services of third-party providers. If you click on one of these links or use one of these offers, we will receive a commission or other benefit from the respective third-party provider.

In order for us to receive our commission, the relevant third-party providers must be informed that you have used an affiliate link on our website. To do this, the affiliate links used must be tracked and attributed to the respective business transactions or other actions taken, such as purchases. This process is necessary to settle our commission with the third party provider. The data we collect as part of this process is stored until final settlement.

In order to ensure an association between the affiliate link, the business transaction and you as the user, certain information may be added to the affiliate links we use. This information can be stored in the link itself or in a cookie. This information may include the source Internet page (referrer), the online identification code of our Internet presence, an online identification code of the respective offer, the type of affiliate link used, the type of offer, an online identification code of the respective user and the time of use of the link.

Data concerned:

- Usage data (e.g. previously visited websites, usage times, interest in content),

- Business transaction data (e.g. term, customer category, subject matter of contract),

- Communication and metadata (e.g. IP address, information about the device or computer system).

Purpose of processing: recording which affiliate links, embedded on our website, have been used by our visitors.

Legal basis: consent, Art. 6 para. 1 lit. a DSGVO, contract performance and pre-contractual requests, Art. 6 para. 1 lit. b DSGVO, legitimate interest, Art. 6 para. 1 lit. f DSGVO.

Revocation options: It is possible to deactivate interest-based advertising by setting this under the following link http://www.aboutads.info/choices. Furthermore, you can prevent the storage of cookies by setting this in your browser. Cookies that have already been set can be deleted by you at any time.

We use the following affiliate service providers:

Booking.com Affiliate Program

Service provider: booking.com B.V., Herengracht 597, 1017 CE Amsterdam, Netherlands

Website: https://www.booking.com/affiliate-program/v2/index.de.html

Conditions

§ 1 APPLICATION OF THE GTC

(1) The terms and conditions apply to accommodation in the holiday apartments Seezeichen No26 with the additional apartment SeeLiebe No17 and SeeSucht No 86 as well as to all other services provided for the guest.

(2) Deviations from these conditions are only effective if Meike Hönig has expressly confirmed them in writing.

(3) The subletting or re-letting of the holiday home provided and its use for purposes other than residential require the prior written consent of the owner Meike Hönig.

§ 2 BOOKING/BOOKING CONFIRMATION

Please enter booking requests via the booking request or send them in writing to hoenig@bodensee-apartment.eu or call us.

If we can provide you with the desired holiday apartment in the desired period, you will receive verbal or written confirmation of the booked holiday apartment and the invoice from us. The reservation for the holiday apartment is final upon receipt of the booking confirmation after the deposit has been paid.

§ 3 TERMS OF PAYMENT

Payment of 100% of the total amount within 14 days after booking confirmation.

In the case of short-term bookings, ideally transfer the total amount immediately after receipt of the invoice at the latest. Payment costs, especially for transfers from abroad, are to be borne entirely by the guest, ie the full invoice amount is to be credited to our bank account free of charge. We accept payments by bank transfer, Paypal, credit card and cash payments for regular customers by arrangement. All costs incurred as part of collection are borne by the guest.

§ 4 ARRIVAL AND DEPARTURE

On the day of arrival, the apartment is available from 4 p.m. Claims for damages cannot be asserted if, exceptionally, the holiday apartment cannot be occupied punctually at 4:00 p.m

On the day of departure, the apartment must be vacated by 10 a.m. and the key must be placed in the key box. For a smooth handover, the apartment is swept clean by 10:00 a.m. on the day of departure, the dishes, glasses, etc. are tidied up and the garbage cans and refrigerator emptied.

§ 5 LIABILITY/ DAMAGE TO HOLIDAY APARTMENTS

If your holiday apartment is not handed over to you in a tidy and clean condition with a complete inventory, if there are defects or if they occur during the rental period, we ask you, as the host, to inform us immediately in your own interest, because you as a tenant are liable for damage incurred in the holiday apartment, e.g. B. Damage to inventory. This also includes costs for lost keys.

Damages caused by force majeure are excluded from this. If liability insurance exists, the host must be informed of the name and address as well as the insurance number of the insurance company in the event of damage.

ARTICLE 6 PETS

Pets are allowed in Apartment No. 26 with prior written consent. We do not charge anything for the accommodation of animals. If animals are accommodated without prior written consent, an additional cleaning fee of up to 100 euros (net) will be charged.

§ 7 STAY

The apartment may only be used by the persons listed in the booking. If the apartment is used by more people than agreed, a separate fee must be paid for them.

When booking, the guest agrees to the general terms and conditions and the house rules of the holiday apartments. The declaration of consent takes place with the payment.

In the event of violations of the terms and conditions or the house rules, the host is entitled to terminate the tenancy immediately and without notice. There is no legal entitlement to repayment of the rent or compensation.

§ 8 WITHDRAWAL

In the event of a withdrawal from the rental contract, the tenant is obliged to pay 100% of the agreed price as compensation from the 5th day before arrival. A cancellation must be made in writing.

The amount of compensation depends on the time up to the day of arrival and is calculated as follows:

From 0 days before arrival to 5 days before arrival 100% calculated on the final price from 6 days before arrival 0% calculated on the final price.

Our request: inform us in good time. Something can always come up, illness etc. We will try to reoccupy the apartment, but if this is not possible we will have to charge you the rental price as stated.

Our tip: Take out travel cancellation insurance.

§ 9 WITHDRAWAL BY THE HOST

In the event of cancellation on our part as a result of force majeure or other unforeseeable circumstances (e.g. accident or illness of the host) as well as other circumstances beyond our control that make fulfillment impossible, liability is limited to reimbursement of the costs of the booking our holiday apartment. In the event of a justified withdrawal, the guest is not entitled to compensation - liability for travel and hotel costs is not accepted. The host can also withdraw after the start of the rental period without observing a deadline if the guest continues to disturb other guests despite a warning or behaves in breach of contract to such an extent that the immediate cancellation of the rental contract is justified.

§10 HOST LIABILITY

The host is liable within the scope of the duty of care of a prudent businessman for the proper provision of the holiday apartment. Liability for any failures or disruptions in the water or power supply as well as events and consequences of force majeure are hereby excluded.

§11 USE OF INTERNET ACCESS VIA WLAN

§11.1. Permission to use Internet access via WLAN

The host maintains Internet access via LAN and WLAN in the SeeArt apartments. For the duration of his stay, the guest can use the LAN and WLAN access free of charge.

The actual availability, suitability or reliability of the internet access for any purpose is not guaranteed. The owner of the holiday apartments is entitled at any time to allow further co-users to operate the WLAN completely, partially or temporarily. The hostess can restrict or exclude the guest's access in whole, in part or temporarily if the connection is or was used in an abusive manner.

§11.2. access data

Use is by means of access security. The access data (login and password) must not be passed on to third parties. If the guest wants to grant third parties access to the Internet via the WLAN, this is dependent on the prior written consent of the host. The host has the right to change access codes at any time.

§11.3. Dangers of WiFi Use, Limitation of Liability

The guest is informed that the WLAN only allows access to the Internet, virus protection and firewall are not available. The data traffic generated using the WLAN is unencrypted. The data can therefore possibly be viewed by third parties. The host expressly points out that there is a risk that malware (e.g. viruses, Trojans, worms, etc.) may get onto the end device when using the WLAN. The use of the WLAN is at the guest's own risk. The host assumes no liability for damage to the tenant's digital media caused by the use of internet access, unless the damage was caused intentionally or through gross negligence by the host and/or his vicarious agents.

§11.4. Accountability and Release from Claims

The guest is responsible for the data transmitted via the WLAN, the paid services used and the legal transactions carried out. If the guest visits paid websites or enters into liabilities, the resulting costs are to be borne by him. He is obliged to comply with the applicable law when using the WLAN. In particular, he will:

Do not use the WLAN to access or distribute immoral or illegal content;
not illegally reproduce, distribute or make available any copyrighted goods; observe the applicable youth protection regulations;
not send or distribute harassing, defamatory or threatening content;
not use the WLAN to send bulk messages (spam) and/or other forms of illegal advertising.
The guest indemnifies the host of the holiday property from all damage and claims by third parties that are based on illegal use of the WLAN by the guest and/or on a breach of this agreement. This also extends to costs and expenses associated with the claim or its defense. If the guest recognizes or has to recognize that such a violation of rights and/or such a violation exists or is imminent, he shall inform the owner of the holiday property of this circumstance.

ARTICLE 12 GENERAL RIGHTS AND OBLIGATIONS

§ 12.1 The guest is obliged to comply with the house rules.

§ 12.2 The provider has a right of access to the holiday apartment at any time,

especially in the event of imminent danger. Appropriate consideration will be given to the guest's interests worthy of protection when exercising the right of access. The provider will inform the guest in advance about exercising the right of access, unless this is unreasonable or impossible under the circumstances of the individual case.

§13. SEVERABILITY

Should one or more provisions of these General Terms and Conditions become ineffective, this shall not affect the validity of the remaining provisions. The ineffective provision is to be replaced by an effective one that comes as close as possible to the economic purpose of the ineffective provision.

§ 14 PLACE OF JURISDICTION

The District Court of Stockach is responsible for any disputes arising from the contractual relationship.